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General Questions

Pieces of our Signature Collection and accessories are available at any time through our webshop. Custom pieces from our Originals and DeepCut line will be added to the shop once completed.

You can always order a special one of a kind piece by inquiring through our Contact form.

If you´re looking for a retailer in your area please use the Contact Form.

All orders for currently available glass are processed through our webshop.
Custom orders through our Contact Form will be confirmed via email.

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If something has slipped our eyes in our Quality Control we will of course exchange that item for you. This only applies to defaults during production or other defects not wear and tear or damage inflicted by you.

Our glass is worked with the highest quality materials only and completely free of internal stress after we annealed it in our state of the art kilns. Should you have a mishap with your piece, please don´t hesitate to contact us through our Contact Form and send us a photo of your damaged piece . We will examine your piece and get back to you with repair options!

All products are shipped through DHL Germany.

Shipping cost depends on size, weight and destination. We will quote your shipping costs when we process your orders.

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